HORUS

The Department of Health has developed a model for managing information.

Information should be:

Held securely and confidentially

Obtained fairly and efficiently

Recorded accurately and reliably

Used effectively and ethically

Shared appropriately and lawfully

“Professional, friendly, caring, calm and clean!”

More patient comments from NHS Choices

“During my three days stay, I didn't meet one unfriendly employee. Everyone was so experienced, nice and helpful, which made the experience of giving birth less stressful.”

More patient comments from NHS Choices