Multi-lingual communications aid
Multi-lingual communications aid
This illustrated booklet has been produced to help with the communication between patients and staff. The phrases have been translated from English into a number of different languages - Arabic, Bengali, Chinese, Czech, Farsi, French, Gujarati, Hindi, Polish, Portuguese, Punjabi, Somali, Swahili, Turkish and Urdu.
Many of the phrases are represented pictorially and therefore could be used by any patient experiencing communication difficulty.
This booklet only covers basic communication. More detailed assessment and/or discussion will require an interpreter.
“Quality of care, sympathy and sensitivity demonstrated by everyone from the ward manager to the cleaners.”
More patient comments from NHS Choices“During my three days stay, I didn't meet one unfriendly employee. Everyone was so experienced, nice and helpful, which made the experience of giving birth less stressful.”
More patient comments from NHS Choices





