The NHS Constitution brings together in one place details of what staff, patients and the public can expect from the National Health Service. It also explains what you can do to help support the NHS, help it work effectively, and help ensure that its resources are used responsibly.
The Constitution sets out your rights as an NHS patient. These rights cover how patients access health services, the quality of care you’ll receive, the treatments and programmes available to you, confidentiality, information and your right to complain if things go wrong.
“Quality of care, sympathy and sensitivity demonstrated by everyone from the ward manager to the cleaners.”More patient comments from NHS Choices
“Every step of the treatment was explained. My opinion was asked and respected. I could not have received better treatment anywhere else.”More patient comments from NHS Choices