The NHS Constitution brings together in one place details of what staff, patients and the public can expect from the National Health Service. It also explains what you can do to help support the NHS, help it work effectively, and help ensure that its resources are used responsibly.
The Constitution sets out your rights as an NHS patient. These rights cover how patients access health services, the quality of care you’ll receive, the treatments and programmes available to you, confidentiality, information and your right to complain if things go wrong.
“Consistent and professional care, delivered in a friendly way.”More patient comments from NHS Choices
“During my three days stay, I didn't meet one unfriendly employee. Everyone was so experienced, nice and helpful, which made the experience of giving birth less stressful.”More patient comments from NHS Choices